4dking Privacy Policy – How We Protect Your Information
4dking respects the privacy of every user in Malaysia. This policy clearly outlines what information we collect, how it is used, and the security measures we take to protect your data.
Types of Information We Collect
Account & Identity Information
During registration, 4dking collects the necessary personal information including your full name, email address, phone number, and date of birth. This information is used to verify your identity and confirm that you meet the platform's minimum age requirement.
We may request a copy of your identification document during account verification or before a withdrawal is processed, in line with applicable compliance requirements.
Device & Browser Information
Our platform automatically collects technical information when you access 4dking, including device type, operating system, browser version, IP address, and internet connection details.
This data helps us identify technical issues, prevent unauthorised access, and optimise platform performance for users across Malaysia.
Payment Information
To process deposits and withdrawals in MYR, we collect transaction-related information including bank name, the account number used, and transaction records. Full card or bank account details are not stored directly by 4dking.
All financial transactions are processed through encrypted payment channels that comply with established security standards.
Platform Usage Data
We record in-platform activity such as games played, session duration, betting history, and interactions with platform features. This data is aggregated and used solely for service improvement purposes.
Usage data helps us understand user behaviour so the platform experience can be continuously improved for Malaysian users.
How Your Information Is Used
4dking uses the information collected solely for legitimate and transparent purposes. The following are the primary purposes for which user data is used:
- Securely managing and verifying user accounts.
- Processing deposits and withdrawals in MYR.
- Providing effective and timely customer support.
- Detecting and preventing fraud, money laundering, and illegal activity.
- Sending important notifications related to your account, transactions, and security.
- Improving platform features based on real usage patterns.
- Complying with legal obligations and regulatory requirements applicable in Malaysia.
- Analysing aggregated data to improve service quality.
4dking will not use your personal data for third-party marketing purposes without your explicit consent.
Cookie Usage & Session Tracking
The 4dking platform uses cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device when you visit our platform.
Types of cookies we use:
- Session cookies: Required to maintain your login status and activity for the duration of your session.
- Preference cookies: Saving your language settings and display preferences.
- Analytics cookies: Collecting anonymised usage data to help us understand how the platform is being used.
You can control or block cookies through your browser settings. However, blocking certain cookies may affect platform functionality.
Data Storage & Security Measures
How Data Is Stored
All 4dking user data is stored on encrypted, protected servers. Data is retained for as long as your account remains active, or for as long as required to meet legal obligations, whichever is longer.
Once an account is closed and all obligations have been settled, personal data will be deleted or anonymised within a reasonable timeframe in accordance with our data retention policy.
Technical Security Measures
- Data encryption in transit using secure protocols.
- Strict access controls on systems containing personal data.
- Continuous monitoring to detect and respond to security threats.
- Two-factor authentication is available to protect user accounts.
- Regular security audits to ensure systems are always up to date.
Third-Party Data Sharing
4dking does not sell, rent, or share user personal data with third parties for marketing purposes. However, there are limited circumstances where data sharing may occur:
Transaction information is shared with payment service providers to process MYR deposits and withdrawals.
Third-party identity verification service providers may be used to verify user identities for security purposes.
Data may be disclosed to authorities where required by Malaysian law or court order.
Anonymised aggregate data may be shared with analytics partners to help us improve the platform.
User Rights & How to Contact Us
Your Rights as a 4dking User
As a 4dking platform user, you have rights over your personal data. You may submit requests regarding the following rights:
- Right of Access: You have the right to request a copy of the personal data we hold in relation to your account.
- Right to Rectification: If your data is inaccurate or incomplete, you may request a correction.
- Right to Erasure: You may request the deletion of your personal data, subject to any outstanding legal obligations.
- Right to Object: You may object to the processing of your data for specific purposes that are not required by contract or law.
Data rights requests will be processed within a reasonable timeframe. We may require identity verification before acting on any request.
Policy Changes & Contact Us
4dking reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with a clear update date. Continued use of the platform after changes are made constitutes your acceptance.
For any enquiries, requests, or complaints related to data privacy, please contact us:
- [email protected]
- Live chat is available within the platform after logging in
You may also refer to the FAQ or Terms & Conditions for more information.
Your Privacy Is Our Priority
Register your 4dking account with confidence. Your data is protected and managed transparently in accordance with standards set for Malaysian users.
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